{"product_id":"communication-conflict-resolution","title":"Communication \u0026 Conflict Resolution","description":"\u003ch2 dir=\"ltr\"\u003e\u003cstrong\u003eWhy Communication \u0026amp; Conflict Resolution is Essential Today\u003c\/strong\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eImagine this: an employee escalates a dispute with their manager all the way to an employment tribunal — simply because no one had the conversation early enough. This is no isolated case. According to a study by the Bitkom Institute, every unresolved workplace conflict costs a German company several thousand euros on average. And the root cause? In most cases: a breakdown in communication.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e \u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Communication \u0026amp; Conflict Resolution course gives you exactly what many organisations are missing: a clear understanding of how conflicts arise, how to recognise them early, and how to resolve them professionally — including from a legal standpoint. You won't just learn communication techniques; you'll also understand the legal framework in Germany, from the General Equal Treatment Act (AGG) to the German Mediation Act and the rights of the Works Council.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e \u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis course is designed to be practical. No jargon, no dry theory — just clear explanations, real-world scenarios and applicable knowledge for everyday professional life in Germany. Whether you're a manager, an HR professional or a career starter, by the end of this course you will handle conflicts with greater confidence, competence and legal security.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e \u003c\/p\u003e\n\u003cp\u003e73 % of German employees experience workplace conflicts on a regular basis (KPMG study) ~€50,000 average cost of an escalating workplace conflict, including loss of productivity 6 practical modules — from communication techniques to the German Mediation Act 100 % online, flexible, in German — learn entirely at your own pace.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cdiv style=\"text-align: left;\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0925\/6904\/3277\/files\/Communication_Conflict_Resolution_1024x1024.webp?v=1779178339\" alt=\"Communication \u0026amp; Conflict Resolution\" style=\"float: none;\"\u003e\u003c\/div\u003e","brand":"German Compliance Institute","offers":[{"title":"Default Title","offer_id":53939264880973,"sku":null,"price":49.99,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0925\/6904\/3277\/files\/Communication_ConflictResolution.webp?v=1779174725","url":"https:\/\/germancomplianceinstitute.com\/en-german\/products\/communication-conflict-resolution","provider":"German Compliance Institute","version":"1.0","type":"link"}